Frequently Asked Questions
Find answers to common questions about UK ETA applications
The UK Electronic Travel Authorization (ETA) is a digital travel permit required for visa-exempt nationals traveling to the United Kingdom. It's linked to your passport and allows multiple entries for tourism, business, transit, or short-term study purposes.
Most ETA applications are processed within minutes to a few hours. In some cases, it may take up to 72 hours. We recommend applying at least 48 hours before your planned travel date. You'll receive email updates throughout the process.
The UK ETA is typically valid for 2 years from the date of issue or until your passport expires, whichever comes first. During this period, you can make multiple trips to the UK, with each stay lasting up to 6 months.
Yes, in most cases you will need an ETA even if you're only transiting through the UK and not entering the country. This applies to airside transit (staying in the airport) and landside transit (passing through UK border control).
You'll need a valid passport (valid for the duration of your stay), a recent digital photograph, basic travel information, and a valid payment method. Make sure all information matches your passport exactly.
Yes, you can apply on behalf of others, including children and family members. You'll need their passport information and personal details. Parents or legal guardians must apply for children under 18.
If your ETA is denied, you'll receive an explanation. You may need to apply for a standard visitor visa instead. Our support team can guide you through alternative options and, in cases where the denial was due to an error in our submission, we offer a money-back guarantee.
Generally, you cannot extend your stay on an ETA. If you need to stay longer than initially planned, you may need to leave the UK and reapply, or apply for a different type of visa depending on your circumstances.
An ETA is a simpler, faster authorization for visa-exempt nationals, while a visa is a more comprehensive document required for certain nationalities or longer stays. ETAs are processed electronically and don't require embassy visits.
Yes, we take data security very seriously. All information is encrypted using industry-standard SSL technology. We comply with ISO 23026 standards and UK data protection regulations. Your information is only used for processing your ETA application.
Contact our support team immediately at [email protected]. If the application hasn't been submitted yet, we may be able to correct it. If it's already submitted, you may need to submit a new application with the correct information.
No, the ETA does not permit you to work in the UK. It's only for tourism, business meetings, short courses, and transit. If you want to work in the UK, you'll need to apply for an appropriate work visa.