Privacy Policy
How we collect, use, and protect your personal information
Last Updated: January 2025
1. Introduction
Quick ETA UK ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We comply with ISO 23026 standards and applicable data protection regulations.
2. Information We Collect
Personal Information
We collect the following types of personal information:
- Full name, date of birth, and nationality
- Passport information (number, issue date, expiry date)
- Contact information (email address, phone number, mailing address)
- Travel information (planned dates, purpose of visit)
- Payment information (credit card details, billing address)
- Photographs for identification purposes
- Employment information (if required for the application)
Technical Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing your UK ETA application
- Verifying your identity and eligibility
- Communicating with you about your application status
- Providing customer support and responding to inquiries
- Processing payments and preventing fraud
- Improving our services and website functionality
- Complying with legal obligations
- Sending service-related updates and notifications
4. Information Sharing and Disclosure
We may share your information with:
- UK immigration authorities for processing your ETA application
- Payment processors for handling transactions securely
- Service providers who assist in our operations (under strict confidentiality agreements)
- Law enforcement or government agencies when required by law
- Professional advisors (lawyers, accountants) when necessary
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement comprehensive security measures to protect your personal information:
- SSL/TLS encryption for all data transmissions
- Secure servers with firewalls and intrusion detection
- Regular security audits and updates
- Limited employee access to personal data
- ISO 23026 compliance for quality management
- Secure payment processing through certified providers
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, application data is retained for 7 years unless you request earlier deletion.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your data
- Portability: Request transfer of your data to another service
- Withdrawal of consent: Withdraw consent for data processing at any time
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality. For more information, see our Cookie Policy.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. Parents or guardians must complete applications on behalf of minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +1 808-239-1731
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.